Frequently Asked Questions (FAQ)

1. What makes this app suitable for Muslims?

Our app is tailored to respect and align with Islamic values. We provide a platform where users can connect with like-minded individuals who are serious in getting Married to complete half their Deen.

2. How do you ensure privacy and security?

We prioritise the safety of our users. Our app incorporates robust security features, including secure data encryption and user verification processes, to safeguard personal information.

3. Can users filter matches based on religious preferences?

Absolutely! Our app allows users to specify religious preferences, making it easier to find matches who share similar values and beliefs.

4. Is the app halal?

We have taken strong steps to ensure our users stay within the halal boundaries of Marriage. The app is designed to encourage the use of Wali (Chaperone) All users are adults and we ask them to respect one another on the platform.

5. What steps do you take to prevent inappropriate content?

We have strict content moderation policies. Our team reviews profiles and reported content promptly to maintain a respectful and wholesome environment for our users.

6. How diverse is the user base?

Our app welcomes individuals from various cultural backgrounds and ethnicities. We celebrate diversity and aim to create an inclusive space for Muslims around the world.

7. Are there guidelines for respectful communication?

Yes, we have community guidelines that promote respectful and courteous interactions. Users are encouraged to report any behaviour that goes against these guidelines.

8. How does the matching algorithm work?

Our matching algorithm considers various factors, including preferences, interests, and values. The goal is to connect individuals with compatible profiles to enhance the likelihood of meaningful connections leading to Marriage.

9. Is the app available globally?

Yes, our app is accessible worldwide. We aim to bring together Muslims from different regions and cultures, fostering connections on a global scale.

10. How can I contact support for assistance?

For any inquiries or assistance, you can reach our customer support team through the app or by visiting www.muslimmatcher.com/contact us. We are here to help with any questions or concerns you may have.